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We collect identifying information, financial information, demographic information, purchase history/customer records, and other personal information as described below when you use our Services or otherwise interact with us. In particular, we collect personal information when you take the following actions:
We use your personal information for a variety of purposes, including:
We share your personal information with the following entities:
We may also share your information in the following ways:
You have certain choices regarding the personal information we collect about you. For example, you may:
Please note that even if you opt out of receiving marketing communications from us, we may still send you communications about your account or any products or services you have purchased from us and we will still respond to your inquiries and requests for information.
We and our third party providers use cookies and other mechanisms to track personal information about your use of our Services.
Cookies. We or our third party providers may use cookies to track visitor activity on our Sites and Apps. A cookie is a text file that a website transfers to your device. We or our third party providers may use cookies and other technologies to track user activities on our Services, such as the web pages you view and time you spend on our Services. The help section on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Services who disable cookies may not be able to browse certain areas of the Services.
Clear GIFs, Pixel Tags and Other Technologies. Clear GIFs are tiny graphics with a unique identifier, similar in functionality to cookies, which are embedded invisibly on web pages. We or our service providers may use clear GIFs (also known as web beacons, web bugs, pixel tags, or action tags, among other names), in connection with our Services to perform functions like tracking the activities of visitors to our Services, helping us manage content, and compiling statistics about usage of our Services. We or our third party providers may also use clear GIFs in emails to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Embedded Scripts. We may use embedded scripts, which is code designed to collect information about how visitors interact with a website, such as the website which linked them to our Site.
Analytics We use third party providers, such as Google Analytics, to evaluate the use of our Sites and Apps. We or our service providers use automated devices and applications to evaluate use of Services. We use these tools to help us improve our services, performance, and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services. To learn more about Google's privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent their data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.
Our Services contain links to non-Conair websites and applications. Any access to and use of such non-Conair websites and applications are not governed by this Privacy Notice. Instead, your use of non-Conair websites or applications is governed by the privacy policies of those websites or applications. We are not responsible for the information practices of such third-party websites, and we encourage you to read their privacy policies.
Our Services are intended to be used by customers located in the United States. If you are located anywhere outside of the United States, please be aware that information we collect about you, including personal information, will be transferred to, processed and stored in the United States. The data protection and privacy laws in the United States may differ from those of the country in which you are located. U.S. governmental agencies, courts, or law enforcement may be able to access or obtain your personal information (for example, in response to a court order).
By using our Services, you consent to the transfer, processing, and storage of your information, including personal information, in the United States.
Our Services are for general audiences and are not targeted to children under thirteen (13) years of age. We do not knowingly collect any personal information from children younger than the age of thirteen (13), and we will delete any personal information collected that we later know to be from a customer under the age of thirteen (13). If you believe a child under the age of thirteen (13) has disclosed personal information to us, please contact us at privacy@conair.com and specify the customer and information you believe to be from the child under thirteen (13).
We have taken steps to help protect the personal information we collect about you from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no data security measures can guarantee 100% security. Please note that we cannot guarantee the security of any information we have collected about you, and your use of our Services indicates that you understand and accept this risk.
You should take steps to protect your account by, among other things, choosing a strong, unique password for each account that nobody else knows or can easily guess and keeping your log-in and password information private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
This Privacy Notice will be updated from time to time. Changes to this Privacy Notice will go into effect when posted. If revisions to this Privacy Notice materially affect how we use personal information that we collected from you prior to the date of the revised Privacy Notice, we will obtain your consent for any new uses or sharing of your personal information. We will post any updated Privacy Notice to our Sites and Apps.
This subsection provides California residents (“California customers” or “you”) with additional information regarding our collection, use and disclosure of your Personal Information, as well as your privacy rights, under California privacy laws.
This subsection (“California Privacy Notice”) is intended to satisfy our notice and privacy policy requirements under the California Consumer Privacy Act and the regulations issued thereto, each as amended (collectively, the “CCPA”).
The information in this California Privacy Notice is intended to provide an overall description of how we process California consumer’s Personal Information. We may provide you additional notices about our data practices, and we encourage you to carefully read this California Privacy Notice, together with any other privacy notice we may provide to you.
This California Privacy Notice applies to Personal Information whether collected online or offline. In this California Privacy Notice, “Personal Information” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household (subject to certain exemptions under CCPA).
This section does not address or apply to information or practices that are not subject to the CCPA, such as:
This Privacy Notice also does not apply to the Personal Information we collect from our contractors, job applicants, or our employees, which are subject to different notices.
Where Conair has committed to maintaining and using Personal Information in a deidentified form, Conair agrees not to reidentify deidentified data except as permitted by applicable law.
While our processing of Personal Information varies based upon our relationship and interactions with you, the table below identifies, generally, the categories of Personal Information that we have collected about California residents in the prior twelve (12) months, as well as the categories of third parties to whom we may disclose this Personal Information for a business or commercial purpose. For more information about the business and commercial purposes, for which we may disclose your Personal Information, please see the “Sharing of Information” section above and the Purposes for Collecting, Using, Disclosing, and Processing Personal Information below.
Information Collected |
Third Party Disclosures for Business or Commercial Purposes |
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Categories |
Description |
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Also includes identifiers such as Social Security number, passport number and drivers’ license or state identification card number. |
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Includes products or services purchased, obtained, or considered, or other purchasing or use histories or tendencies. |
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Includes information regarding your use of our browsing history, clickstream data, search history, and information regarding interaction with our Sites, Apps, or advertisements, including access logs and other activity information related to the use of our Services. |
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Includes location information about a particular individual or device, which we collect through our analytics provides and with your consent as described above. |
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Audio, Electronic, Visual, Thermal, or Similar Information |
Includes audio, electronic, visual, thermal, olfactory, or similar information such as, photographs and images (e.g., that you provide us) and call recordings (e.g., of customer support calls). |
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Includes characteristics of protected classifications under California and federal laws such as date of birth and gender. |
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Includes inferences drawn from other Personal Information that we collect to create a profile reflecting an individual’s preferences and purchase tendencies. |
Additionally, the CCPA defines "sale" as disclosing or making available to a third-party Personal Information in exchange for monetary or other valuable consideration, and “sharing” includes disclosing or making available Personal Information to a third party for purposes of cross-contextual behavioral advertising. While we do not disclose Personal Information to third parties in exchange for monetary compensation, we may disclose the following categories of Personal Information: identifiers, profiles and inferences, and internet or other electric network activity information to third-party advertising networks, analytics providers, and social networks for purposes of marketing and advertising. We do not sell or share Sensitive Personal Information, nor do we sell or share any Personal Information about individuals who we know are under sixteen (16) years old.
As further described in the “Information We Collect About You,” section above, we collect Personal Information from the following sources: directly from you; advertising networks; data analytics providers; social networks; internet service providers; operating systems and platforms; your friends; affiliated entities; partners (e.g., if we offer a joint promotion); and government entities.
We retain the Personal Information we collect only as reasonably necessary for the purposes described above or otherwise disclosed to you at the time of collection. For example, we will retain your profile and account data for as long as you have an active account with us, transactional data for as long as necessary to comply with our tax, accounting and recordkeeping obligations, administer applicable returns and warranty programs, and for research, development and safety purposes, as well as an additional period of time as necessary to protect, defend or establish our rights, defend against potential claims, or comply with legal obligations.
As more fully described in the “Use of Information” section above, we collect, use, and otherwise process the above categories of Personal Information to provide our Services to you, respond to and fulfill your orders and requests, as otherwise directed or consented to by you, and for the following business and commercial purposes: Transactional purposes, Customer service and communications, Warranty support, Marketing and advertising, General business and operational support, Research and development or analytical purposes, Legal compliance and Protection of us and others.
We do not use or disclose of Sensitive Personal Information beyond the purposes authorized by the CCPA. Accordingly, we use and disclose Sensitive Personal Information as reasonably necessary (i) to perform our services requested by you, (ii) to help ensure security and integrity, including to prevent, detect, and investigate security incidents, (iii) to detect, prevent and respond to malicious, fraudulent, deceptive, or illegal conduct, (iv) to verify or maintain the quality and safety of our services, (v) for compliance with our legal obligations, (vi) to our service providers who perform services on our behalf, and (vii) for purposes other than inferring characteristics about you.
The CCPA provides you with certain rights regarding your Personal Information. This section describes those rights and how to exercise them. Please note that these rights are subject to certain conditions and exceptions.
Right to Know/Request Access.With respect to the Personal Information we have collected about you in the prior twelve (12) months, you have the right to know:
Right to Delete. Subject to certain conditions and exceptions, you have the right to request we delete your Personal Information.
Right to Correct. Subject to certain conditions and exceptions, you have the right to request that we correct inaccuracies in your Personal Information.
Right to Opt-Out of Sales and Sharing. You have the right to opt-out of “sales” and “sharing” of your Personal Information, as those terms are defined under the CCPA, including using an opt-out preference signal. While we do not “sell” Personal Information in the traditional sense (i.e., for money), our use of third-party analytics and advertising cookies may be considered “selling” and “sharing” under CCPA.
To exercise your right to opt-out of the “sale” or “sharing” of your Personal Information, please click here or use the Do Not Sell or Share My Personal Information link at the bottom of our website.
Right to Non-Discrimination. We will not discriminate against you for exercising any of the rights described in this section.
Authorized Agents. You may designate someone as an authorized agent to submit requests and act on your behalf. Authorized agents will be required to provide proof of their authorization in their first communication with us and we may also require that the relevant consumer directly verify their identity and the authority of the authorized agent.
If you are a California resident and would like to exercise your CCPA rights, you may do so by:
Verification. Before responding to your request, we must first verify your identity using the Personal Information you recently provided to us. You must provide us with: First Name, Last Name, Address, City, ZIP Code, and Email. We will take steps to verify your request by matching the information provided by you with the information we have in our records. In some cases, we may request additional information in order to verify your identity, or where necessary to process your request. If we are unable to verify your identity after a good faith attempt, we may deny the request and, if so, will explain the basis for the denial.
For more information about our privacy practices, you may contact us as set forth in Section 14, Contact Us.
Other State Privacy Rights
Residents of certain U.S. states (including Virginia) may have additional rights under applicable privacy laws, subject to certain limitations and exceptions. These rights may include:
You may submit a request to exercise your applicable state privacy rights through our online web form, available here, or by contacting us using the contact information in Section 14, Contact Us.
By email: privacy@conair.com
By mail: Conair LLC
Attention: Privacy Team
1 Cummings Point Road
Stamford, CT 06902